Abhishek Prasad


C/O-Ramphool Balhara
H_rDOTrNo_rDOTr-18, Near Balhara Choupal                                             Contact: _rPLUSr91-9711061824 
Neb Sarai, New Delhi-110068                                                        E-Mail: abhi3986_rATroutlook_rDOTrcom
                                                                                   
-495309334500
Career Profile
I have total working experience of more than about 7 years and 6 months as an IT executive, System Admin and Operation department.  I am having a sound knowledge in networking and in system admin. Having good knowledge in Window support admin and some basic support of UNIX system also.
PROFILE SYNOPSIS
 
Completed Professional training on CCNA Routing and Switching.
Proficient in WAN, LAN technologies. 
Completed Professional training on MCSA. 
      
TECHNOLOGY 

Routing protocols:  - RIP, EIGRP, OSPF 
LAN/WAN: IP Routing, Multi-Layer Switching, TCP/IP, OSI.
Switching: VLAN, STP, VTP, DTP and EtherChannel.  
Other: ADDS, DNS, DHCP, TCP/IP, NAT
Networking OS: Windows Server 2012/2016
Domain Structure: Microsoft Active Directory
Linux: Basic knowledge, VI/VIM, IP Tables, AWK, GREP, SED, User management, SELinux Configuration
Tools: Putty, WinSCP, Microsoft Office
                                                           
EXPERIENCE

Twenty Four Secure Services Pvt Ltd (New Delhi)
Branch Coordinator
Nov 2016 â Jun 2020

Client services management. Coordination with client regarding our services, payments, billing update.
Fully responsible for all grievances of our Clients, Security Personnel _rANDramp; Staff and Resolve grievances in a satisfactory way.
Maintain Correspondence and business relations with resolve problems timely according to complaints as they arise.
Fully responsible for preparing and sending letters to client for revision as a minimum wage will revise of State.
To maintain record of all clients Service Legal Agreements _rANDramp; Renewals Of contract.
Handle the Email of VP-Ops, AGM-Ops.
To maintain records of muster rolls of S/Personnel _rANDramp; billing.
Preparation and maintain staff attendance and send to HO.
General up keeping of branch (repair_rANDramp; maintenance, Furniture, Fixture)
Coordination between Regional head _rANDramp; other Dept. of Branch.
To maintain records of all labour licenses, Court Cases _rANDramp; Bank guarantee.
All other activates as instructed by Regional Head.

IMT-CDL Ghaziabad
IT-Executive {On pay role of Chatterjee Cleaning Arts Services (P) Ltd}
Apr 2015 â Oct 2016.
Windows Server 2012
Domain Controller  â Active Directory, DNS, DHCP.
Desktop Support
Networking, Routing, Switching.
Assist to Network Engineer and Senior IT manager

IMT-CDL Ghaziabad
Admin Coordinator {On the pay role of Chatterjee Cleaning Arts Services (P) Ltd} 
Aug 2014 â Mar 2015.

Handle all Office Administrative Jobs.
Documentation 
Vendor management
Maintaining files, records of students.
Preparation and maintain staff attendance and send to H/O.
General up keeping of branch (repair_rANDramp; maintenance, Furniture, Fixture)
Coordination with the students for educational documents _rANDramp; semester fees.
Assist in compiling book order _rANDramp; stocking books.
Coordination in admission.
All other activities as instructed by Regional Head.

Niharika IT Solution, Deoghar, Jharkhand
Customer Support Engineer from Dec 2012 â Jun 2014

LAN-WAN Management 
Hardware installation (NIC Card, HDD, Assembling PC)
Desktop Support
Windows Server 2008 â Active Directory, DNS, DHCP Configuration

ACADEMIC QUALIFICATIONS

Completed BA in ARTS (HISTORY) from IGNOU.
Passed class 12th (PCM) from JHARKHAND ACADEMY COUNCIL.
Passed class 10th from BIHAR BOARD.

PERSONAL DETAILS

Name:             Abhishek Prasad
Fatherâs Name                      :Lt. Ram Niranjan Prasad
Nationality                          : Indian
Date of birth                        : 12-01-1986
Languages Known              : English, Hindi.
Marital Status:Unmarried
       
Declaration:

I do hereby declare that the particulars of information and facts stated here in above are true, correct and complete to the best of my knowledge and belief.

                                                                                                                                                                
Abhishek Prasad